Privacy Policy

Introduction

At Coolvia, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data while you use our website and air conditioning services.

1. Information We Collect

We may collect the following types of information:

• Personal details (name, email, phone number)

• Service request and appointment details

• Service address and property access information

• Website usage data (cookies, analytics)

2. How We Use Your Information

Your information is used to:

• Schedule and deliver AC repair, installation, and maintenance services

• Respond to service inquiries and booking requests

• Improve our website experience

• Process payments and send service communications

3. How We Protect Your Information

We implement security measures to protect your data, including:

• Secure servers and encrypted systems

• Restricted access to sensitive information

• Regular monitoring for vulnerabilities

4. Sharing Your Information

We do not sell your data. We may share information with:

• Trusted service providers

• Payment processing platforms

• Legal authorities if required

5. Cookies and Tracking

We use cookies and analytics tools to:

• Understand visitor behavior

• Improve website performance

• Personalize user experience

You can disable cookies through your browser settings.

6. Your Rights

You have the right to:

• Access your personal data

• Request corrections

• Request data deletion

• Withdraw consent anytime

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

9. Contact Us

For privacy-related questions:

Email: hello@coolvia.com